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Feat/helpscout selector#307

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stefanoradice:feat/helpscout-selector
Open

Feat/helpscout selector#307
stefanoradice wants to merge 2 commits intoclockify:masterfrom
stefanoradice:feat/helpscout-selector

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@stefanoradice stefanoradice commented Mar 30, 2026

Related issue: #305

Update HelpScout integration to include ticket number in description

This PR updates the HelpScout integration to support both legacy and new UI structures.

This restores the previous behavior where the ticket ID was visible before the title (e.g. "# 123 - Subject")

Changes:

  • Added getHelpScoutDescription to extract the ticket ID from the URL
  • Added fallback support for both:
    • New UI: [aria-label="Conversation Subject"]
    • Legacy UI: #subjectLine
  • Ensures compatibility across both HelpScout UI versions

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