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appIssues related to the Codex desktop appIssues related to the Codex desktop appbugSomething isn't workingSomething isn't workingwindows-osIssues related to Codex on Windows systemsIssues related to Codex on Windows systems
Description
What version of the Codex App are you using (From “About Codex” dialog)?
Unable to access (app blocked by mandatory update screen)
What subscription do you have?
plus
What platform is your computer?
Windows 11
What issue are you seeing?
Summary
The Codex Windows desktop app installed via Microsoft Store is currently unusable because it requires a mandatory update.
However, the update link redirects to:
This URL does not resolve publicly and results in:
DNS_PROBE_FINISHED_NXDOMAIN
As a result, the app cannot be updated and remains completely unusable.
Steps to Reproduce
- Install Codex from Microsoft Store
- Launch the app
- App shows "Update required – This version of the application is no longer compatible."
- Click the update link
- Browser opens
go/codex-desktop - DNS resolution fails
Expected Behavior
The update link should:
- Redirect to a publicly accessible URL
- OR open the Microsoft Store update page
- OR trigger an in-app update
Actual Behavior
The link points to an internal-only shortlink (go/) that is not accessible outside the corporate network.
This blocks all external users from using the app.
What steps can reproduce the bug?
- Install Codex from Microsoft Store
- Launch the app
- App shows "Update required – This version of the application is no longer compatible."
- Click the update link
- Browser opens
go/codex-desktop - DNS resolution fails
What is the expected behavior?
The update link should:
- Redirect to a publicly accessible URL
- OR open the Microsoft Store update page
- OR trigger an in-app update
Additional information
No response
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appIssues related to the Codex desktop appIssues related to the Codex desktop appbugSomething isn't workingSomething isn't workingwindows-osIssues related to Codex on Windows systemsIssues related to Codex on Windows systems