[BUG] - Intercom carousel universal link is opening app store

[arthurgiani]

SDK version: Flutter 9.4.16

Carousel button action: Open a deep link

I'm adding a universal link here. When clicking on the button, the deep link works and the app redirection happens but at the same time the "App store" modal gets displayed indicating the the app is not installed / upgraded, which actually is.

I did all steps described here https://developers.intercom.com/installing-intercom/ios/deep-linking, adding the key on my info.plist

[arthurgiani]

Any updates @deepak786 ? Thank you

[deepak786]

@arthurgiani I have the same behaviour.

• I added universal links in the Intercom conversation.
• Clicked on the link.
• It opened the particular screen in the app but at the same time it also opened the Safari browser.

Note: Even I'm returning true from application:continueUserActivity:restorationHandler: in AppDelegate.

Related issues in Intercom community:

• https://community.intercom.com/apps-integrations-25/ios-universal-links-open-in-both-safari-and-handled-in-app-7333
• https://community.intercom.com/mobile-sdks-24/ios-sdk-universal-link-keeps-opening-safari-6344