Had a thought: support tickets labelled spam by the user can probably just be automatically moved into the deleted category, saving a further click. I'm thinking this is probably best achieved with ActiveRecord's before_save filter which is trivial to implement if no objections.
Had a thought: support tickets labelled
spamby the user can probably just be automatically moved into the deleted category, saving a further click. I'm thinking this is probably best achieved with ActiveRecord'sbefore_savefilter which is trivial to implement if no objections.